Cancellation and Refund Policy

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All Services provided by Bluviv are on a prepaid one time or subscription basis. Payments are usually managed on a month on month basis, recurring payments may be arranged.

If you change your mind about working with us during the course of the campaign/project, you will be responsible for the amount of work already completed. Depending on the amount of work done at the time of cancellation, this may mean receiving a full refund, a partial refund or no refund. In order to protect you from unintentional service cancellation, the cancellation service must be done in writing.

Under this policy:

  • Cancellations may be requested only within the 10-day window prior to the launch of a campaign
  • You agree that no refund shall be given arising from cancellations requested after the launch date
  • Generally, due to the nature of our work, we do not assure any refunds upon cancellation
  • If a refund is made, we would debit the amount for the work already completed, and for the work in process
  • Taxes paid on services to regulatory bodies would not be refunded
  • In the event of any violation to the terms and conditions of our policy, we would cancel the agreement and would not refund anything